How sari4 collects, uses, protects, and handles your personal information
Last Updated: January 15, 2026 | Effective Date: January 15, 2026
All personal data transmitted and stored is protected with 256-bit SSL encryption
We collect only the data necessary to provide and improve our services
Your personal data is never sold or shared with third parties for marketing purposes
You have the right to access, correct, or delete your personal data at any time
Data is stored on secure servers with restricted access and regular backups
We comply with Indonesian data protection principles and international privacy standards
This Privacy Policy ("Policy") explains how sari4 ("we", "us", "our", "the Platform") collects, uses, stores, processes, discloses, and protects personal information from users ("you", "your", "User", "Player") of the sari4 website located at https://sari4.cam and all associated gaming services including online casino, sports betting, togel (Indonesia's traditional lottery), sabung ayam (cockfighting), and other gambling products.
sari4 is committed to protecting your privacy and ensuring the security of your personal information. We recognize that when you choose to provide us with information about yourself, you trust us to act responsibly. This Policy describes what information we collect, why we collect it, how we use it, under what circumstances we may share it, and what choices you have regarding your data.
By creating an account on sari4, accessing our website, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein. If you do not agree with this Policy, you must immediately cease using our services and contact us to close your account.
Important: This Privacy Policy should be read in conjunction with our Terms and Conditions, which govern your use of sari4 services. This Policy may be updated from time to time to reflect changes in our practices or applicable law. We will notify registered users of material changes via email or prominent website notification.
sari4 collects different categories of personal information to provide, maintain, protect, and improve our services. The types of data we collect include:
When you register for a sari4 account, make deposits or withdrawals, contact customer support, or use our services, you voluntarily provide us with the following information:
When you access or use sari4 services, we automatically collect certain technical and behavioral information through cookies, log files, and similar technologies:
In certain circumstances, we receive information about you from external sources:
sari4 uses your personal information for the following legitimate business purposes:
You have the right to opt out of marketing communications at any time by clicking the "Unsubscribe" link in promotional emails, adjusting your account notification settings, or contacting customer support. Note that opting out of marketing does not affect transactional communications (withdrawal confirmations, security alerts, Terms updates).
sari4 does not sell your personal data to third parties. However, we may share your information with the following categories of recipients under specific circumstances:
We share limited data with trusted third-party companies that help us operate sari4:
All service providers are contractually bound to protect your data and may only use it to perform services on our behalf. They are prohibited from using your information for their own purposes.
We may disclose your information to government agencies, law enforcement, or regulatory bodies when required by law or when we believe in good faith that disclosure is necessary to:
In the event that sari4 undergoes a business transition such as a merger, acquisition, bankruptcy, or sale of assets, your personal information may be transferred to the successor entity. You will be notified via email and/or prominent notice on our website of any such change in ownership or control, and you will have the opportunity to delete your account if you do not wish your data to be transferred.
We may share your information with other parties when you have explicitly consented to such sharing. For example, if you participate in a co-branded promotion with a partner organization, we may share relevant data with that partner as disclosed in the promotion terms.
sari4 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of account + 5 years | Legal compliance and dispute resolution |
| Transaction Records | 7 years after transaction | Financial regulations and tax laws |
| KYC Documents | 5 years after account closure | Anti-money laundering compliance |
| Game/Bet History | 5 years | Regulatory requirements and dispute resolution |
| Marketing Consent | Until consent withdrawn | Ongoing marketing communications |
| Self-Exclusion Records | Permanent | Responsible gaming compliance |
| Technical Logs | 90 days | Security monitoring and troubleshooting |
When personal information is no longer needed, we securely delete or anonymize it in accordance with industry standards. Anonymized data (data that can no longer identify you) may be retained indefinitely for statistical analysis and research purposes.
If you close your sari4 account, we will retain certain information as required by law (transaction records for 7 years, KYC documents for 5 years). However, we will cease using your data for marketing purposes and will anonymize your profile where legally permissible. To request account closure and data deletion, contact [email protected] with your account details.
sari4 implements industry-leading technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security measures include:
While sari4 implements robust security measures, you also play a critical role in protecting your account. Never share your password with anyone, avoid using public WiFi for sensitive transactions, keep your contact information updated, and immediately report any suspicious activity to our support team. sari4 will never ask for your password via email or customer support.
As a sari4 user, you have the following rights regarding your personal data:
You have the right to request a copy of all personal information we hold about you. To exercise this right, log in to your account dashboard (where you can view transaction history, account details, and preferences) or contact [email protected] with the subject line "Data Access Request." We will provide the requested information within 30 days.
If any personal information we hold about you is inaccurate or incomplete, you have the right to request correction. You can update most information (email, phone number, address) directly in your account settings. For corrections to your name or date of birth, contact customer support with supporting documentation.
You may request deletion of your personal data, subject to our legal obligations to retain certain records (transaction history for 7 years, KYC documents for 5 years). To request deletion, close your account via account settings or contact [email protected]. Note that deletion requests may take up to 60 days to process completely.
You can request that we limit how we use your data. For example, you can opt out of marketing communications while continuing to use gaming services. Adjust your preferences in account settings under "Notifications" or contact customer support.
Upon request, we will provide your personal data in a structured, commonly used, machine-readable format (CSV or JSON) that you can transfer to another service provider. Contact [email protected] with the subject line "Data Portability Request."
You have the right to object to certain uses of your personal data, particularly for marketing purposes. Use the "Unsubscribe" link in promotional emails, adjust account notification settings, or contact customer support to opt out.
Where we rely on your consent to process personal data (e.g., marketing communications), you may withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing based on consent before withdrawal.
How to Exercise Your Rights: To exercise any of these privacy rights, log in to your sari4 account settings, contact our customer support team via email at [email protected], Live Chat, or WhatsApp at +62 812-3456-7890. We may request additional information to verify your identity before processing your request. Most requests are completed within 30 days.
sari4 uses cookies and similar tracking technologies to enhance your browsing experience, analyze platform performance, and deliver personalized content. A cookie is a small text file stored on your device when you visit our website.
These cookies are necessary for the platform to function and cannot be disabled:
These cookies help us analyze how users interact with our platform:
These cookies remember your settings and preferences:
These cookies are used to deliver relevant advertisements:
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. However, disabling essential cookies may affect platform functionality (you may not be able to log in or place bets). To adjust cookie preferences on sari4, visit the Cookie Settings link in the footer or contact customer support.
sari4 primarily operates within Indonesia and stores data on servers located in secure data centers within the region. However, some of our service providers (game studios, payment processors, cloud hosting) may be located outside Indonesia. When we transfer personal data internationally, we ensure appropriate safeguards are in place:
By using sari4 services, you consent to the transfer of your information to countries outside Indonesia where our service providers operate, subject to the protections described in this Privacy Policy.
sari4 services are strictly intended for adults aged 21 years and older. We do not knowingly collect, use, or disclose personal information from individuals under 21 years of age. Our registration process requires date of birth verification, and we conduct KYC checks to confirm age eligibility.
If we become aware that a user is under 21, we will immediately:
If you believe someone under 21 has created an account on sari4, please report it immediately to [email protected] with the subject line "Underage Account Report."
sari4 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will:
Continued use of sari4 services after the effective date of a revised Privacy Policy constitutes your acceptance of the changes. If you do not agree with the updated Policy, you may close your account by contacting customer support.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or how sari4 handles your personal information, please contact us through the following channels:
Our customer support team is trained to handle privacy inquiries and will respond to your questions within 48 hours. For formal data subject access requests (DSAR), we will provide a comprehensive response within 30 days as required by applicable law.
If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the relevant Indonesian data protection authority or supervisory body.
Our FAQ page covers common questions about data security, account privacy settings, and how to exercise your privacy rights. For immediate assistance, contact our 24/7 support team.